The Heirloom Helper | Estate Clearing, Storage & Selling Decisions

How Heirloom Works: Step-by-Step Guide for Denver Metro Families

Written by Heirloom Team | Jul 22, 2026 5:44:59 PM

We know the idea of a “catalog + storage + digital portal” service is still fairly new. Many families in Boulder County, Broomfield, and North Denver Metro ask us: “So… what does this actually look like?”

Here’s exactly how the Heirloom process works from start to finish.

Step 1: Initial Walkthrough ($199, Fully Credited)

  • We come to the home (usually 1–2 hours)
  • We assess size, condition, sentimental items, and any challenges (hoarding, valuables, etc.)
  • You get a clear, transparent quote with no hidden fees
  • This is low-pressure — many families book this just to understand their options

Step 2: Professional Cataloging & Pack-Out

  • Our team works room by room
  • Every item (or logical group of items) is photographed
  • Items are carefully packed into clearly labeled, barcoded bins
  • Special handling for valuables, documents, firearms, and fragile pieces
  • The house is cleared efficiently so it can be cleaned and staged for sale

Step 3: Secure Storage + Digital Portal Delivery

  • All belongings are moved to our secure, climate-controlled facility
  • You (and authorized family members) receive login access to a private digital portal
  • You can browse photos, search by item or category, and see everything clearly

Step 4: Make Decisions on Your Timeline

From the portal you can tag items or batches with your choices:

  • Ship to me / family member
  • Keep in storage longer
  • Sell (we list to leading marketplaces and platforms)
  • Donate
  • Discard responsibly

No pressure. You can take weeks or months.

Step 5: Execution & Finalization

Once decisions are made, we handle the logistics:

  • Shipping items to family
  • Listing/selling valuables
  • Coordinating donations
  • Responsible disposal when needed

You get tracking and updates throughout.

Why This Process Works So Well

  • The house can move forward (critical for executors and financial reasons)
  • Families avoid regret from rushed decisions
  • Everyone gets visibility and equal say through the portal
  • You stay in control the entire time

Ready to see how this could work for your family? Book an in-person walkthrough (fully credited toward full service). We’ll walk through the home together and show you exactly how the process would look for your situation.

Book Your Walkthrough →