We know the idea of a “catalog + storage + digital portal” service is still fairly new. Many families in Boulder County, Broomfield, and North Denver Metro ask us: “So… what does this actually look like?”
Here’s exactly how the Heirloom process works from start to finish.
Step 1: Initial Walkthrough ($199, Fully Credited)
- We come to the home (usually 1–2 hours)
- We assess size, condition, sentimental items, and any challenges (hoarding, valuables, etc.)
- You get a clear, transparent quote with no hidden fees
- This is low-pressure — many families book this just to understand their options
Step 2: Professional Cataloging & Pack-Out
- Our team works room by room
- Every item (or logical group of items) is photographed
- Items are carefully packed into clearly labeled, barcoded bins
- Special handling for valuables, documents, firearms, and fragile pieces
- The house is cleared efficiently so it can be cleaned and staged for sale
Step 3: Secure Storage + Digital Portal Delivery
- All belongings are moved to our secure, climate-controlled facility
- You (and authorized family members) receive login access to a private digital portal
- You can browse photos, search by item or category, and see everything clearly
Step 4: Make Decisions on Your Timeline
From the portal you can tag items or batches with your choices:
- Ship to me / family member
- Keep in storage longer
- Sell (we list to leading marketplaces and platforms)
- Donate
- Discard responsibly
No pressure. You can take weeks or months.
Step 5: Execution & Finalization
Once decisions are made, we handle the logistics:
- Shipping items to family
- Listing/selling valuables
- Coordinating donations
- Responsible disposal when needed
You get tracking and updates throughout.
Why This Process Works So Well
- The house can move forward (critical for executors and financial reasons)
- Families avoid regret from rushed decisions
- Everyone gets visibility and equal say through the portal
- You stay in control the entire time
Ready to see how this could work for your family? Book an in-person walkthrough (fully credited toward full service). We’ll walk through the home together and show you exactly how the process would look for your situation.
